How-To

With the latest Windows 11 update Microsoft has tightened security on network file sharing.  Unfortunately we will need to change how networking is setup, which will involve the following additions to our current networking process. On the Host... Read More

The FACILITY CODES for Proximity keyfobs and Proximity key cards may change from shipment to shipment. If your new batch of fobs/ key cards  have a different facility code than your last batch here’s how to handle that in Gym Assistant - OLD... Read More

1) Open a cmd prompt (click the Windows key on your keyboard OR click the Windows start button on the task bar)2) Type "cmd" (without quotes) and press enter on your keyboard.3) Copy the text below (all lines between the ===='s) and paste (using... Read More

How to Charge an Annual Fee to Members September 2024 IntroductionProvides the ability to add an annual fee to members.  During this process you can choose to charge the members immediately or for the fee to be added to the members profile to be... Read More

1) Customer should first set up the physical device by following instructions on the pamphlet included with their device prior to requesting integration with Gym Assistant.     Genius Device Setup Pamphlet 2) Gym Assistant Integration with... Read More

How to Set Gym Assistant up to Relaunch with Windows Sign In IntroductionThis insures that Gym Assistant automatically launches when Windows is launched or relaunched after an update.    Copy Gym Assistant shortcut from Gym Assistant Icon on... Read More

Requiring the user to enter credentials when his computer starts is an important part of Windows security. If a user account automatically logs on, anyone who has physical access to the computer can restart it and access the user’s files.... Read More

Why inactivate delinquent members?In Gym Assistant version 2.6.0 and higher only active member records are counted towards your database capacity. Inactive member records, on the other hand, can remain in Gym Assistant without reducing your database... Read More

  EXTREMELY IMPORTANT: Do a backup first (File/ backup/ To disk) so you can recover in case you make a mistake. Please note that “purge” means to delete permanently. Deleted members in Gym Assistant cannot be re-instated unless you restore from... Read More

   What’s in the box:Imager scanner with attached serial cable.Power supply.Stand to be assembled.                                                       In the shipping box: Serial to USB adapter (blue).       �... Read More